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Warranty Information

Protecting Your Investment... 

We offer a warranty protection on our Deluxe and Heavy-Duty packages, valid from time of service until expiration specified.  These packages include additional materials used to ensure the longevity and durability of your driveway. 

Any treatment methods and 
scheduling are at the discretion of the contractor.  Warranty does not cover acts of weather or damages caused directly from abuse outside of normal usage.  Marshall Construction does not warrant chips, flaking, spalling, or surface wear in any way. 


Concrete and Paving




Limited Time

Warranty

Available With Any

Deluxe or Heavy Duty Packages

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Cracks:

Sidewalks, porches, patios, driveways, etc.


Standard: Random cracking of exterior concrete/asphalt will occur and is to be expected at any point during its lifetime. If settling causes cracks that exceed 1/4" width within the first year, it will be considered for treatment.


Our Responsibility:

We are responsible for correcting only those cracks that exceed the standard as explained above.  An appropriate joint or crack filler can be used and is acceptable for a crack up to 1/4 inch in width or vertical displacement.


Homeowner's Responsibility:
For aesthetic purposes, smaller cracks may be filled with a waterproof caulk. While this may reduce the appearance of the crack, it should be noted that there will be a color and texture variance between the original surface and the caulking.


Discussion:
Concrete driveways, patios, and sidewalks should have expansion and contraction joints. These joints help guide the natural cracks that will develop. Regularly, cracks will exit or form outside of control joint locations. Random cracking is to be expected.



Puddles:

No measurable water depth exceeding 1/2 inch is acceptable on concrete or asphalt for more than 24 hours after rain has stopped. This standard does not apply to stamped or decorative surfaces.


Our Responsibility:

We will correct to meet the standard as needed. Color and texture variations are to be expected.







 


Stains:

Exterior concrete can potentially stain due to natural causes that Marshall Construction would not be responsible for.


Homeowner’s Responsibility: The homeowner should take precautions to prevent petroleum-based products, solvents, and paint from coming in contact with exterior concrete surfaces. By keeping stain remover on hand, many stains can be made less visible if treated immediately. (It should be noted, however, that these products may also weaken the surface of concrete.)


Discussion: Concrete is a porous, natural product that absorbs such substances as petroleum-based products, solvents, and paints. When a liquid enters concrete, it can seep from top to bottom or bottom to top (a stain may appear from underneath the surface, even if nothing was spilled upon the top surface of the concrete). It should also be expected that mud from the construction site could get into the porous surface of concrete. This is beyond the control of the builder and falls within the parameters of this standard.




Spalling:


Spalling, scaling, pitting, or pop outs are to be expected in extreme weather conditions.

Our Responsibility: The builder is not responsible for damage that is the result of spalling, scaling or pitting caused by salt, chemicals, mechanical implements, or other factors beyond the builder’s control. *Corrective action can include one of many options include re-sealing or resurfacing the affected area.


Homeowner’s Responsibility: The homeowner should take precaution to reduce or eliminate the exposure of exterior concrete to salt, chemicals, mechanical implements, and other factors which could damage the concrete surface. Homeowners should have their concrete driveways and sidewalks sealed with a penetrating concrete sealer within 30 days after it is poured and every fall season, before winter, thereafter. 


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Warranty Exclusions:


  • Excludes any displacement of chipping between new and old or existing concrete or pavements.
  • Sealers
  • Drains, Pipes, or Downspouts
  • Asphalt Repairs



  • Concrete Patches or Repairs
  • Decorative Concrete or Finely Finished Surfaces
  • Concrete Coloration
  • Landscaping



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