Marshall Construction's process runs from a free estimate, to a written estimate within 24-48 hours, to a signed contract, then the job itself, done by the company's own crews with Kyle Marshall on site, followed by cleanup and a final invoice. The company uses no subcontractors or rented equipment, and any extra work requested on site is priced before it is done.
Marshall Construction's estimates are free. At the estimate visit, Kyle Marshall gives a straightforward recommendation; his standard is that if he would not do something on his own house, he will not do it on a customer's. For a concrete driveway, he explains thickness, reinforcement and base, and checks water runoff, whether the ground holds compaction and whether extra reinforcement is needed. For asphalt, when an overlay is possible he prices both the overlay and a tear-out and replacement so the customer can compare.
The online Quick Quote lets customers send photos and measurements, along with their name, email, phone and address, to get a ballpark price without waiting for a site visit. Photos matter because access issues, such as a tight backyard or a fence that has to come down, change the price. Builders, one of the customer groups Marshall Construction works with, send blueprints for foundation pricing, and commercial quotes are delivered in 24-48 hours.
The contract, sent through DocuSign, confirms the estimate pricing and spells out the terms; the office describes it as a detailed 21-point contract. Credit card fees are disclosed in the contract, and the company says there are no hidden fees. One review reports work being scheduled within a few days of accepting the offer.
Marshall Construction does all of its work in-house, with no subcontractors and no rented equipment. It owns its fleet, including a crane, wall panels in every size, excavators and dump trucks. It does not own concrete trucks or an asphalt plant; instead, 20-year relationships with material suppliers let it call in the morning and get a concrete truck the same day.
The crew has worked together for years, and each person has a role, such as laser measuring or stamping, so there is no learning curve on each job. Kyle Marshall is on site controlling the work and, in the company's words, will not sign off until it meets his standard. Customers deal directly with the owner. Kyle schedules pours around temperature: on hot days he orders early-morning concrete trucks, because he says that is when concrete behaves best. If the ground is not ready, the crew comes back when conditions are right rather than rushing the base.
The company has grown from a single dump truck and machine to its own fleet, which lets it finish jobs in one day that once took two to four days. For homeowners deciding whether to hire a concrete driveway contractor in Delaware or an asphalt driveway contractor, the company notes that asphalt paving is faster, while concrete involves more prep and reinforcement materials.
If a customer asks for extra work during a job, for example two more sidewalk blocks, the crew stops, gives the additional cost, and the work appears on the final invoice. The only other charges beyond the contract come from unforeseen conditions below ground, such as extra layers under an old asphalt driveway or ground that will not hold compaction. The contract states this possibility, and the office tells the customer before doing the extra work. When hidden asphalt layers turn up, the customer chooses whether to overlay or tear out.
Marshall Construction's residential concrete and asphalt work includes complete cleanup: safe removal and disposal of old materials, topsoiling and seeding. Reviews featured on the company's website describe the crew fixing or topsoiling anything its equipment touched, and carefully removing and replacing new sod during sidewalk work so it would grow back.
The concrete and asphalt driveway warranties share the same listed exclusions: displacement or chipping where new work meets old concrete or pavement, sealers, drains, pipes and downspouts, patches and repairs, decorative or finely finished surfaces, concrete coloration and landscaping.
Marshall Construction offers financing through Acorn Finance, which lets customers pay for a project over time. It is available for driveways, concrete, foundations and more, so it covers work in several of the six services Marshall Construction offers. Checking a rate does not affect the customer's credit score.
Customers across the Tri-State area Marshall Construction serves can request a free estimate by calling or booking online.
