Who does Marshall Construction work with?

Marshall Construction works with four main groups: homeowners; builders and general contractors; commercial property owners, property managers and HOAs; and public and institutional clients. Each group hires the company for different work, and the same approach applies to all of them: the company's own crews and equipment, no subcontractors, and Kyle Marshall on site.

Customer group
Typical work
How Marshall Construction's approach fits
Homeowners
Concrete and asphalt driveways, walkways, patios, garage floors, steps, sealcoating, stamped concrete, retaining walls
Driveway packages with stated specifications and warranties, a written contract, the owner at the estimate
Builders and general contractors
Poured foundations, footings, walls, slabs and structural concrete for new construction
Owned wall panels, crane and excavators; foundations typically finished in under a week
Commercial property owners, property managers and HOAs
Parking lots, curbs, sidewalks, ADA ramps, storm drains, paving, line striping, snow and ice management
Quotes in 24-48 hours, same-day concrete trucks, round-the-clock snow monitoring
Public and institutional clients
Concrete installations, foundations, site work, snow and ice management
Licensed, bonded and insured; bond raised as needed for specific jobs

Homeowners

Homeowners hire Marshall Construction for concrete and asphalt driveways, walkways and sidewalks, patios and pool decks, garage floors, steps and stoops, sealcoating, stamped concrete and retaining walls. Driveways are the core of this work. Homeowners usually call about water problems, tripping hazards, curb appeal or a stamped patio.

For most homeowners a driveway is a once- or twice-in-a-lifetime purchase, and many have never bought one before. Their main concerns when choosing a concrete driveway contractor in Delaware are being sure they get the service they pay for, the contract, and durability. Marshall Construction addresses these by explaining thickness, reinforcement and base at the estimate, selling driveways as packages with stated specifications and warranties, and putting the terms in a written contract, all part of how Marshall Construction runs a project. Kyle Marshall's standard is that if he would not do something on his own house, he will not do it on a customer's. Financing is available through Acorn Finance.

Google reviews featured on the company's website repeatedly mention crews arriving on time, careful cleanup, fair and competitive pricing, and hiring the company again for more projects. One review describes the care the crew took with prep work and with making sure water would run off in the right direction.

Builders and general contractors

Builders and general contractors hire Marshall Construction mainly for poured concrete foundations: footings, foundation walls, crawl spaces, basements, walkouts, garages, additions, townhome and multi-unit developments, and commercial buildings. They send blueprints for a price, and some homeowners building their own home do the same. Builders looking for a concrete foundation contractor in Delaware want speed, a good price and quality.

Marshall Construction says many foundation crews rent equipment, set panels by hand or borrow equipment from another job, which is how a foundation pour holds up the rest of a build. The company owns wall panels in every size, a crane, excavators and trucks, cranes its panels into position, and typically finishes a foundation in under a week so other trades are not waiting. Kyle Marshall plans the pour schedule from the blueprints, and level and square is the standard every foundation must meet. When bad soil turns up at the footings, it has to be dug out and filled with concrete; the company's position is that an honest contractor uses only the concrete the ground actually needs.

Commercial property owners, property managers and HOAs

Commercial property owners, property managers and HOAs hire Marshall Construction as a commercial concrete contractor in Delaware for site concrete and paving (parking lots, curbs, sidewalks, ADA ramps, storm drains, sealcoating and line striping) and for commercial snow and ice management. For HOAs and similar organizations, the company has handled whole neighborhoods of sidewalks, curbs and storm drains.

Commercial clients' first questions are how fast the company can come look, quote, start and finish, because concrete is often one of the early trades and a slow concrete crew backs up every trade behind it. In one example, a client called about a commercial floor at 4 p.m., and Kyle Marshall looked at it the next morning. Quotes are delivered in 24-48 hours. Commercial projects include a concrete and asphalt apron and drainage for Applebee's in North Wilmington, a concrete entryway for Staybridge Suites in Wilmington and a church parking lot in Newark.

For snow, the company says too many contractors overbook, show up late or do not show up, and an uncleared lot costs a business money and raises liability risk. Marshall Construction's commercial snow and ice management in Delaware has crews monitoring conditions around the clock, and properties choose per-event or fixed seasonal contracts. Snow clients include Dover Mall and Dover Commons.

Public and institutional clients

Marshall Construction's public and institutional clients include hospitals, a housing authority, an airport, the Delaware National Guard and a veterans cemetery, with projects in all three states where Marshall Construction works: Delaware, Maryland and Pennsylvania. Projects include:

McMullen Square for the Wilmington Housing Authority (Wilmington, DE): excavation, poured-wall foundations, sidewalks and driveways
The Bear Veteran Cemetery expansion (Bear, DE): site preparation, footing pour and foundation walls
Curb and sidewalk replacement at the State Troopers Association union hall (Dover, DE)
Snow and ice management for the Delaware National Guard
Concrete work at two ChristianaCare hospitals: Christiana Hospital (Newark, DE) and Union Hospital (Elkton, MD)
Concrete installations at Philadelphia International Airport

Marshall Construction is licensed, bonded and insured, can raise its bond as needed for specific jobs, and says it meets every insurance requirement for commercial projects. Its commercial services include large-scale public works.

When another option may fit better

Marshall Construction's scope and standards do not suit every request, and the company's six services have clear limits:

A thin overlay on a failing asphalt base. The company will price an overlay when one is possible, alongside a tear-out and replacement, but it says an inch laid over a cracked driveway lets the cracks bleed through within about a year, and it tells customers when an overlay would be wasted money.
Concrete overlays. Marshall Construction does not overlay concrete; it removes and replaces it.
Pavers. The company does not install pavers. Stamped concrete is its only decorative concrete work.
Snow service. Snow and ice management is a commercial service for commercial properties, HOAs, managed communities and government facilities. Emergency service is accepted only when capacity is available.

For work inside that scope, homeowners and commercial clients can request a free estimate, and builders send blueprints for a price.